Gmail to CRM Integration Options

Since many CRM users, especially salespeople, live in Gmail, several CRM vendors have developed Chrome extensions that provide access to CRM functionality within consumer Gmail and business Gmail (G Suite). A Chrome extension is a software program that adds functionality to the Chrome browser.

Historically, Chrome extensions have had little to no user interface. In fact, the original intent of Google’s developers was for extensions to be minimalist. From a user interface perspective, many extensions are no more than a button on the address bar.

As an example of basic functionality of a CRM Chrome extension, a CRM user can search for records, edit records and add records — all without leaving Gmail. Some CRM vendors have taken their Chrome extension to an entirely new level. Continue reading Gmail to CRM Integration Options

What is Google Sheets and How Does it Work?

Google Sheets ExplainedGoogle Sheets is one of the productivity applications that’s included with free consumer Gmail and with G Suite [for business].

It is a cloud based spreadsheet application. No desktop software is needed to create and edit spreadsheets. Spreadsheets are stored in the cloud, on a virtual drive called Google Drive.

Google Sheets can be used for everything from basic calculations to sophisticated data analysis. Continue reading What is Google Sheets and How Does it Work?

What is Google Docs and How Does it Work?

Google Docs ExplainedGoogle Docs is one of the productivity applications that’s included with free consumer Gmail and with G Suite [for business].

It is a cloud-based word processor, which means that no desktop software is required to create and edit documents. Documents are stored on Google Drive, which is the cloud drive included with Gmail and G Suite.

Google Docs has all the core capabilities that can be found in traditional word processors. It also has a number of capabilities that relate to the fact that the documents are stored on a cloud drive (vs. on someone’s desktop). Here are just a few of those capabilities.

Continue reading What is Google Docs and How Does it Work?

Rackspace Webmail vs. G Suite For Small Business

G Suite vs. Rackspace WebmailWhen a small business owner or manager decides to make the move from free consumer email addresses (e.g., jake2874@comcast.net) to custom email addresses (e.g., jake@abbottsolar.com), there are a number of business email options.

Aside from Microsoft, two of the most popular business email providers are Rackspace and Google.

As service providers, Google and Rackspace differ in many ways. However, they do overlap in a couple of areas. Continue reading Rackspace Webmail vs. G Suite For Small Business

How G Suite Gives Each User Unlimited Email Addresses

There are two ways in which a G Suite user can have an unlimited number of inbound email addresses associated with their G Suite account. We’ll refer to these ways as “dimensions”, as they can be used in combination.

G Suite Gmail Address Aliases

The first dimension of unlimited email addresses are email aliases. Aliases are assigned to a user account by a G Suite admin. An admin can assign multiple values to what is technically called the Local-part of the email address, or the part before the @ sign.

In the following example, you will see that Lou’s default email address is lou@yourcrmdemo.com. Lou must use this address to login to her email account. Continue reading How G Suite Gives Each User Unlimited Email Addresses

How to Add Users to G Suite

Add Users to G SuiteThere are more similarities between free, consumer Gmail and G Suite than there are differences. In fact, G Suite can be viewed as a multi-user version of consumer Gmail.

When a single user platform becomes multi-user, an administrative layer is needed for tasks such as adding and deleting users, creating groups, assigning apps and managing security.

Fortunately, adding users to G Suite is a straightforward process for an admin. The creator of a G Suite account is a Super Admin by default. One or more admin roles can optionally be assigned to any user. One of the admin roles is called User Management Admin. This role allows a user to create, delete and update users — so, someone other than a Super Admin can be responsible for adding and removing users. Continue reading How to Add Users to G Suite

Google My Maps: Embed Data Driven Maps In Your Website

Data Table in Google My MapsIn July 2015, Google announced that Google My Maps had been integrated with Google Drive. This provided G Suite customers with the ability to easily create data driven maps.

A table of data from any Google Sheet can be imported into a layer within a Google My Map. Once data has been imported into a layer, the data table behind that layer can be manually edited. If new layers are created, new data sources can be imported into the same My Map.

One of the many possible uses of Google My Maps is to embed a map of customer locations in your website. Here’s an example. Click on the “View larger map” button in the top right to view the map in a separate browser tab. Continue reading Google My Maps: Embed Data Driven Maps In Your Website

G Suite: Gmail & Calendar iOS Updates

Gmail G Suite iOSWhile Google has its own mobile phone and tablet operating system, the company needs to remain mindful of the fact that millions of consumer and business Gmail customers are iPhone and iPad users.

In fact, over the last 30 days, 63% of the mobile & tablet visitors to this website, as reported by Google Analytics, are iPhone or iPad users.

For years, Google has offered iOS apps for Gmail, Calendar, Drive, Docs, Sheets, Slides and more. However, until recently, the Gmail app had not been updated since December 4, 2012. Continue reading G Suite: Gmail & Calendar iOS Updates

New Google Sites 2016: A “Host” of Possibilities

New Google SitesThe rollout of new Google Sites to all G Suite customers that are on the Rapid Release track began on November 9, 2016. The Scheduled Release will follow two weeks later.

The original Google Sites, now called “Classic Google Sites” was released in 2008 after the acquisition of JotSpot in 2006. The product did not see much in the way of enhancements for many years.

The new Google Sites appears to be built from the ground up, which means not only a modern set of design components and full device responsiveness, but an app that fits in much better with the rest of the G Suite offerings. Continue reading New Google Sites 2016: A “Host” of Possibilities

Google Jamboard: A Cloud-Connected Whiteboard

Google has just raised the bar on collaboration with G Suite by announcing the Jamboard, the first hardware component of the recently rebranded Google Apps.

Jamboard is touted as being able to merge the worlds of physical and digital creativity. A 55-inch 4K touchscreen, it will ship in 2017 and will cost around $6,000. Continue reading Google Jamboard: A Cloud-Connected Whiteboard

G Suite: Editing Microsoft Office Files

Edit Microsoft Office Files in Google AppsOne of the things that has prevented some organizations from making the switch to G Suite is the fact that they still would need to maintain and/or purchase Microsoft Office licenses for most of their users.

However, Office licenses may only be needed for a few power users within an organization, as there are two ways that any user can open and edit Microsoft Word, Excel or PowerPoint files using Google Drive. “Power users” can include those who work with very large Excel spreadsheets or who rely on macros within certain Excel spreadsheets. It can also include those who need to exchange redlined Word documents with third parties.

There are two ways that G Suite users can edit Office files without the need for Office software. Continue reading G Suite: Editing Microsoft Office Files

Google Analytics Event Tracking – 5 Examples

Google Analytics Event TrackingGoogle Analytics Event tracking allows you to incorporate visitor activity from many different sources within Google Analytics.

Once the information is in Google Analytics, as we covered in the previous post, comparative visualizations can be created in Google Sheets.

Here are five ways to use Google Analytics event tracking to measure the effectiveness of your marketing efforts. This is all predicated on the fact that you are using the Universal Analytics tracking code. Continue reading Google Analytics Event Tracking – 5 Examples

Google Analytics Reports in Google Sheets – Using Filters

Google Analytics ReportsOne of many benefits to using G Suite is that G Suite users with access to their organization’s Google Analytics account can easily share specific slices of Google Analytics data with their co-workers.

The Google Analytics Add-on for Google Sheets lets a Sheets user who has a Google Analytics login create a variety of comparative visualizations within Google Sheets. Continue reading Google Analytics Reports in Google Sheets – Using Filters

G Suite vs. Office 365: Which is Best for Your Business?

G Suite vs. Office 365G Suite and Microsoft Office 365 are the two major suites of business productivity applications currently on the market. The best known applications within these suites are for email, calendar, documents, spreadsheets, presentations and online storage.

Google and Microsoft continue to add their own flavors of additional components to their respective suites. For example, G Suite includes Forms, Drawings and My Maps and new Google Sites. A paid extra, Google Jamboard, has been announced. Microsoft Office 365 plans variously include Sway, Yammer, Skype for Business, Office 365 Video and Microsoft Teams. Continue reading G Suite vs. Office 365: Which is Best for Your Business?

Present Data in Google Slides – In Real Time

G Suite users can now present data in Google Slides. And, this data can be presented in real time.

Until Google introduced this functionality, charts had to either be pasted as images into Google Slides or they had to be created using shapes. When the underlying data changed, a more up-to-date chart image had to be pasted into the slide or the shapes had to be modified. This could be very time consuming.

Google has provided two ways to embed data-driven charts right within individual slides. Continue reading Present Data in Google Slides – In Real Time

12 Reasons to Move Your Business From Free Gmail to G Suite

Free Gmail vs. G SuiteLet’s say you’ve been using free Gmail accounts for your business communications. Your email addresses may resemble one or more of these:

abbottsolar@gmail.com
solar-lisa94@gmail.com
abbottsupport@gmail.com

Your employees may even be using assorted Yahoo Mail and cable company email addresses for business purposes.

However, your business is growing and/or you want to start to use more professional looking email addresses such as:

jabbott@abbottsolar.com
lisa@abbottsolar.com
support@abbottsolar.com

Steven Aldrich of GoDaddy has stated that potential customers are far more likely to do business with a company that uses a business email address than those that don’t. Continue reading 12 Reasons to Move Your Business From Free Gmail to G Suite

G Suite: Ready for Enterprises?

Is G Suite ready for enterprises?

Whirlpool is the largest manufacturer of appliances in the world. It markets familiar brands such as Maytag, KitchenAid, Jenn-Air and Amana.

The company has been in business since 1911 and has revenue of about $21 billion. Whirlpool employees over 100,000 people globally. And, Whirlpool has gone Google. In fact, the company embarked on going Google about two years ago.

Continue reading G Suite: Ready for Enterprises?

4 Ways to Add Animation to Your Website With Google Slides

Google Slides can easily be embedded in any website by using the code provided in the File > Publish to the web… menu.

By default, there’s a set of controls at the bottom of an embedded Slides presentation that diminishes the website animation effect. The controls provide multiple options including downloading the Slides as a PDF or PPTX file. Continue reading 4 Ways to Add Animation to Your Website With Google Slides