Multiple Domains and Your G Suite Account

Internet DomainsThere are a number of reasons an organization may want to have multiple domains associated with their G Suite account.

First, we’ll look at some of the reasons for having multiple domains. We will then provide instructions for how to associate additional domains with your G Suite account.

A company rebranding

If you change your company name or brand, you will likely get a new domain to reflect that brand. For example,

Old Brand & Domain: Abbott Solar – abbottsolar.com
New Brand & Domain: Abbott Power – abbottpower.com

After changing your organization’s brand, you will want emails sent to both lisa@abbottsolar.com and lisa@abbottpower.com to go to Lisa’s inbox—perhaps indefinitely. Why? Because many people will continue to use the old domain when sending emails to employees.

We will refer to this scenario in several examples below.

A merger or an acquisition

Let’s say your business acquires another business. This is a variation of the rebranding scenario described above. You’ll likely want to connect the acquired company’s domain to your G Suite account.

Inclusion of multiple top level domains

If you own multiple top level domains for your domain, you may want to cover your bases by adding all of the domains to your G Suite account.

abbottsolar.com
abbottsolar.net
abbottsolar.us
abbottsolar.org

How to associate multiple domains with your G Suite account

An easy way to associate additional domains with your G Suite account is to add them as a domain aliases. Google allows for adding up to 20 domain aliases.

1. In G Suite Admin, navigate to Domains > Manage Domains. Then, click the Add a domain link.

Add Domain Alias in G Suite

You will need to verify ownership of the domain. There are host-specific steps for many domain hosts.

2. Configure the MX settings within your domain host. Google provides step by step directions on how to do this for many hosts. You can also copy the MX settings you used for your primary domain.

3. Instruct each user to go into their Gmail settings, Accounts and Import tab and set their default “Send mail as” to their email address for the new domain—lisa@abbottpower.com in our example above. The user should make sure the Treat as alias checkbox is checked.

Add Domain Alias Address in Gmail

While it’s possible to change your G Suite primary domain to be the domain for your new company brand, it’s an involved process. The disadvantages to keeping the old domain as the primary domain are:

  • All users will need to continue to log into G Suite with the [old] primary domain address
  • Shared Drive files and Calendar invites will show the primary email address of the user

The alternative to a domain alias is an additional domain. This is also known as a secondary domain. This is the option to use if the domain you’re adding has its own set of users.

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Note: Providing an existing domain name does not mean that you are committing to linking your domain to G Suite.

 

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