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Google Calendar ‘Appointment Schedule’ vs Free Calendly

Google Calendar ‘Appointment Schedule’ was rolled out to users of Google Workspace [for teams] in late March and early April 2022.

It was previously only available to people who subscribed to Google Workspace Individual.

When you add a new Calendar Event, you’ll notice that ‘Appointment slots’ has been replaced with ‘Appointment schedule.’

The functionality is similar to the free version of Calendly, but several notable differences exist.

Google Calendar Appointment Schedule: Pros

1. Google Calendar requires fewer clicks than Calendly for the scheduling person.

Google’s booking page shows the monthly and weekly calendar in a single view, which saves a click.

There’s no “Confirm” button on the booking page, which also saves a click.

2. If the person scheduling uses Google Workspace or Gmail, their first name, last name, and email address are auto-filled.

3. The booking times you have made available to the public are also displayed on your Google Calendar. This means that you can think twice before scheduling an Event on top of a time you have generally reserved (even though scheduling an Event on top of one of your public slots will make that time unavailable).

Since the booking times are on your calendar, you can change them using click-and-drag — just as with standard Calendar events.

If you choose to delete a booking slot for a given day, the system prompts you to delete it for that one day, delete it for the same day for all weeks, or delete the entire Appointment Schedule. We do not recommend the last option.

Google Calendar Remove Availability

4. Google supports multiple appointment schedules, whereas the free version of Calendly only supports one meeting type.

5. Google lets you add one or more pre-appointment email reminders. This feature is not available with the free version of Calendly.

Calendly: Pros

1. Calendly allows for presenting multiple Location options to the scheduling person. It also integrates with online conferencing apps besides Google Meet — Zoom, Webex, Microsoft Teams, and GoToMeeting.

Calendly Location Options

Google’s Appointment Schedule allows for presenting only one option to the scheduling person. The only online meeting option so far is Google Meet.

Google Appointment Schedule Options

2. Calendly lets the person who schedules the meeting invite others — while scheduling. So far, Appointment Schedule is only set up for scheduling one-to-one meetings. Others would have to be added on after the fact.

3. Calendly lets you personalize the meeting link – e.g. Google provides a long, hashed URL with no personalization option.

Update: On July 12, 2022, Google announced short URLs for meeting links.

Neither the free version of Calendly nor Appointment Scheduler honors the time slots taken by secondary calendars — such as when you add your personal Google Calendar to your Google Workspace Calendar.

So, if you have a dentist appointment on your personal Google Calendar, you need to either replicate that on your business Calendar or alter your booking availability.


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