The AI-driven meeting scheduling vendor x.ai reported in a March 18, 2020 blog post that Google Hangouts Meet is being used in 24.83% of all video conference meetings scheduled using their app.
Zoom is being used in 69.13% of meetings. That means all other online meeting platforms among x.ai’s customers account for only 6.04%.
Keep in mind that Zoom meetings can be hosted by anyone, regardless of what office suite or email client they’re using. Hangouts Meet is specific to G Suite.
What is x.ai?
x.ai is a scheduler app that’s in the same category as Calendly. Online scheduling apps take the back and forth communication out of setting up meetings.
x.ai adds artificial intelligence that make scheduling, accepting, changing and canceling online meetings easier and more efficient.
The virtual schedulers for x.ai are twin AIs named Amy and Andrew Ingram. Among other things, Amy and Andrew can intelligently reschedule meetings among meeting guests.
For G Suite users, there is a multi-point integration with x.ai.
A G Suite or Gmail user can sign into My x.ai using their Google account. There will then be the usual “allow access” window that pops up along with authentication to a third party app:
How do Hangouts Meet and x.ai work together?
An x.ai user can create one or more meeting templates. Each meeting template can have its own name, URL, location, duration, available dates/times and a lot more.
A location can be a physical location or an online meeting app such as Google Hangouts Meet, Zoom, WebEx or GoToMeeting. In the example below, the Location selection “Google Meet” is referring to is Hangouts Meet.
An x.ai user can share individual meeting links with their contacts. Alternatively, they can share a link to a Calendar page that displays all enabled templates.
The URL for a Calendar page is:
https://x.ai/calendar/[something you choose]
Google Calendar & x.ai
After someone goes through the process of scheduling a meeting from the Calendar page, a Google Hangouts Meet link will immediately be provided to them.
The meeting will automatically appear in the x.ai user’s Google Calendar. Amy (or Andrew), the AI, will show as a guest.
x.ai optionally appends a reschedule link to the notes area of any Google Calendar event that includes an invitee.
Incidentally, non-Google meeting apps such as Zoom integrate with Google Calendar by way of an add-on.
For a G Suite user who would like the flexibility of using either Google Hangouts Meet, Zoom or another meeting app, they can install add-ons for one or more third party meeting apps—provided these apps are whitelisted if a G Suite organization only allows users to install whitelisted add-ons.
Getting started with x.ai
x.ai has a highly functional free plan. A limitation of the free plan is that it only supports one calendar. For many business users, the ability for a scheduling app like x.ai to look at multiple calendars to ascertain availability is important. This would mean going with the Individual plan, which is $8 per month.