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Buying CRM - Leasing Software, Hardware and Services |
Leasing Options for CRM BuyersLeasing CRM Software, Hardware and ServicesFor companies that are looking to own their CRM software, but that would like to spread out the payments over time, leasing is an option worth considering. While leasing has been traditionally associated with equipment acquisition, there is a class of leasing company that will bundle CRM or email marketing software, server hardware, and implementation services all into a single monthly payment. One of those companies is Blue Street Capital. Benefits to Leasing CRM Software vs. Renting CRM Software
A major benefit to leasing software rather than renting CRM software or email marketing software is that while rental payments are perpetual, with a lease, the majority of payments will disappear at the end of the lease term. Payments outside the lease are, 1) annual software maintenance and technical support fees beyond the first year (normally around 20% of the original total software price) and 2) any additional consulting services such as additional customizations and integrations. Another benefit to leasing is while that with rented software, the implementation services have to be paid up front, with a lease, the initial services payments are also spread out over the term of the lease. The lease term can range from two to five years. How Much Can Be LeasedLeasing companies that lease CRM software and services can finance a total amount up to $1M -- in some cases a personal guarantee is required for amounts over $100K. In addition, a leasing company wants the services amount leased to be less than or equal to the price of the software. A sample CRM package might be: $30K in CRM software, a $4K server and $30K in CRM consulting services. Take whatever the total number is for the purchase you are considering and plug it into a lease calculator in order to find out the amount of the monthly payments. |
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Buying CRM - Mac Compatibility |
Buying CRM - Mac Compatibility
CRM Software Options for Macintosh Users
Corporate Macintosh use was one reserved for only certain types of companies -- ones that required the unique graphical and design capabilities of the Mac platform.
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EnterpriseWizard Autumn 2008 Release Enhancements |
The upcoming Autumn 2008 Release of EnterpriseWizard will include a host of enhancements:
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SageCRM 6.2 Beta Announced |
With SageCRM 6.2 going into beta, the new features have been announced. Here's an overview:
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Sage SalesLogix 7.5 Beta Released |
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Download "What's New in Sage SalesLogix 7.5" - PDF
Sage SalesLogix 7.5 is now in beta and is scheduled for September release. With the various CRM solutions that are on the market, what are some of the specific reasons that a company would put Sage SalesLogix on its short list?
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Creating a CRM Customer Survey with EnterpriseWizard |
Customer Satisfaction Survey Creation in CRM
It surprisingly simple to create a CRM customer survey within EnterpriseWizard. The survey link can be posted to your site, sent out in a marketing e-mail, or sent out with each "Ticket/Case Closed" email. If the survey link is sent in an e-mail from a Ticket, the survey response can be related to the Ticket via the Ticket ID.
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Increasing Contract Renewal Rates with CRM |
Increasing Contract Renewal Rates with CRM
Whether your company is a startup or an established manufacturer, ISV or VAR, revenue from maintenance and support contracts can be a highly profitable revenue stream.
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Buying CRM - The Deployment Quadrants |
Buying CRM - The Deployment Quadrants
In the mid to late nineties -- the "early days" of CRM -- the prevailing technology was such that CRM was something that a company purchased and installed in-house. Server software was installed on a dedicated server machine and client software was installed on each user’s desktop or laptop.
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Buying CRM - Avoiding "Ready, Fire, Aim" |
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Buying CRM - Avoiding "Ready, Fire, Aim"
If you are ready to invest in a CRM solution, we recommend that you temporarily put your checkbook away and get out your dry erase marker. If you haven’t done at least a little legwork, your company may not even be ready for CRM. The CRM planning process is important and often overlooked.
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Buying CRM - Determining ROI |
Buying CRM - Determining ROI
With CRM, you’ll never have a vendor tell you that the return on investment (ROI) for your CRM investment is going to be 7.5 months. The ROI on CRM implementations can be difficult to quantify ahead of time. Fortunately, there are multiple approaches to determining potential ROI for your company.
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